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GOVERNMENT OF JHARKHAND
DEPARTMENT OF HEALTH, MEDICAL EDUCATION & FAMILY WELFARE
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Government Emblem

Department of Health, Medical Education and Family Welfare,

Government of Jharkhand

National Health MissionSwastha Jharkhand
Healthcare Support
Toll Free No:- 104 (24x7 Medical Helpline)

Welcome to the 104 Health Helpline!

We are here to provide reliable and accessible healthcare support whenever you need it. The 104 Health Helpline is available 24×7, with trained paramedics and nurses offering non-emergency medical advice and assistance.

Our team provides accurate and timely guidance for common symptoms, chronic diseases, and general preventive and curative healthcare, using basic disease algorithms and decision-support systems. The helpline also helps you find public health institutions, hospitals, diagnostic services, specialists, and other healthcare resources. 𝟏𝟎𝟒 𝐇𝐞𝐚𝐥𝐭𝐡 𝐇𝐞𝐥𝐩𝐥𝐢𝐧𝐞 — 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞, 𝐣𝐮𝐬𝐭 𝐚 𝐩𝐡𝐨𝐧𝐞 𝐜𝐚𝐥𝐥 𝐚𝐰𝐚𝐲.

Our Leadership

Mr. Hemant Soren

Mr. Hemant Soren

Hon'ble Chief Minister, GoJ

Dr. Irfan Ansari

Dr. Irfan Ansari

Hon'ble Minister, Department of Health, Medical Education and Family Welfare, GoJ

Mr. Ajoy Kumar Singh, IAS

Mr. Ajoy Kumar Singh, IAS

Additional Chief Secretary, Department of Health, Medical Education and Family Welfare, GoJ

Mr. Shashi Prakash Jha, IAS

Mr. Shashi Prakash Jha, IAS

MD, NHM Jharkhand, Ranchi.

Helpline Statistics & Insights

+12%
2,893
Total Grievances
80.4%
2,336
Closed Grievances
24x7
2,71,250
Received Enquiries
Input
1,175
Suggestions
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Success Story
Emergency Medical Support
Emergency Medical Support
Quick medical assistance and paramedic guidance provided to remote rural areas instantly.
Maternal & Child Health Care
Maternal & Child Health Care
Successful tele-counselling and emergency ambulance tracking for expecting mothers.
Timely Grievance
Timely Grievance
Over 80% patient grievances successfully resolved within 24 hours across Jharkhand.
12 hour Helpline Outreach
12 hour Helpline Outreach
Connecting thousands of rural households with expert doctors through telemedicine.

24×7 Free Health Support

Medical advice from trained doctors over the phone
Qualified guidance for non-emergency health concerns is available through the helpline.
Information about government health schemes
Learn about relevant public health schemes and available benefits.
Counselling for pregnant women
Timely counselling and health guidance for expecting mothers.
Mental health counselling
Confidential first-level counselling and appropriate guidance.
Health-related complaints and service improvement
Register health-service feedback and complaints for follow-up.
Information about government health centres
Find basic information about nearby government health facilities.
Recent Subject

Related to Maternal and Child Health Services

Related to Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (AB-PMJAY)

Related to Quality of Government Health Centres

Related to Basic Infrastructure of Health Centres

Related to Availability of Medicines/Drugs at Health Centres

Related to Diagnostic/Testing Facilities at Government Health Institutions

Related to Government Diagnostic Centres

Related to Government Health Services

Related to Government Health Services

Related to 108 Ambulance Services

Related to Mamata Vahan Services

Related to ECD Services

Related to Mobile Medical Unit (MMU) Services

Related to Immunization/Vaccination

Related to Infectious/Communicable Diseases

Related to Non-receipt of Incentive Amount

Related to Food Safety

Related to Chief Minister’s Abua Health Security Scheme

Related to Cancer Control, Prevention, Diagnosis and Treatment

Related to Blood Bank Services

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